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Technical Business Analyst (gn) Data & Analytics


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Job Function

Business IT
Warum SoftwareOne?

SoftwareOne is powered by Swomies!


Every day, 9.000+ SoftwareOne colleagues solve demanding business challenges with intelligence and grit. And every day, 400+ Tech Experts in 20+ countries build and operate the systems that run SoftwareOne. They deliver 24/7 support through different time zones and work in a hybrid Multi-Cloud environment (AWS, Azure). This team is called BUSINESS IT (BIT) and is leading SoftwareOne's internal transformation by rethinking traditional IT and business operations, while driving innovation and productivity for its thousand's employees worldwide. #DrivenToDeliver #IgniteTheMagic 




Technical Business Analyst (gn) Data & Analytics


team: Business IT of SoftwareOne | pensum: full time

location: Poland (preferred); other European countries (optional) / working model: hybrid



Das Aufgabengebiet

In a nutshell:


We are seeking a highly motivated, technical Business Analyst with expertise in Agile working to join our Business Intelligence team. The Business Analyst (gn) will play a crucial role in bridging the gap between our stakeholder needs and our technical team's capabilities.


What main responsibilities does this role include?:

  • Analyzing business processes
  • Gathering and documenting requirements
  • Collaborating with the Product Owner to ensure the successful delivery of projects


What skills will be key in driving the success of our projects?:

  • Exceptional analytical skills
  • Communication abilities
  • Attention to detail 
  • High-level understanding of technical concepts in the Business Intelligence & Data world
  • Experience with managing Backlog in Azure DevOps



More details:


The tasks

  • Write specifications, document the solution, create daily reports and organize sprint planning & review sessions
  • Work closely with the PO and other team members through workshops in order to better understand business requirements
  • Provide necessary business information to the development team
  • Implement new working practices within existing business framework
  • Work in agile environment, focusing on planning and realization of each sprint


The key relationships

  • Closely collaborates with the Product Owner and other team members
  • Act as the contact point for processes implementation in the BI Team and Workload management

The key responsibilities
  • Requirements Gathering: Elicit and document detailed functional and non-functional requirements from Product Owner and / or stakeholders through meetings, workshops and other requirement-gathering techniques
  • Business Process Analysis: Analyze current business processes and workflows to identify areas for improvement and efficiency gains
  • Team Collaboration: Engage with end-users, project managers and technical teams to understand business objectives, clarify requirements and manage expectations throughout the project lifecycle
  • Documentation: Create clear and comprehensive requirement specifications, features & user stories, use cases, process flows, and other relevant documentation that effectively communicates project needs to the development/core team
  • Requirement Traceability: Establish and maintain traceability between requirements and design documents, test cases, and other project artifacts to ensure project compliance and alignment with business objectives
  • Solution Design Support: Work closely with the PO and the development/core team to assist in translating business requirements into functional specifications and participate in design discussions
  • Impact Analysis: Assess the impact of proposed changes on existing systems, processes and projects and provide recommendations for mitigation
  • Risk Management: Identify potential risks related to requirements and participate in risk assessment and risk management activities
  • Quality Assurance: Collaborate with the testing team to ensure that test cases and scenarios cover all specified requirements and that the delivered solution meets the desired business outcomes
  • Continuous Improvement: Proactively seek opportunities to improve processes, tools and methodologies related to business analysis and requirements engineering


The direct Lead:

Gina Alexa is the Hiring Lead for this role. Gina is located in Munich and an experienced BI leader with strong technical acumen in managing BI projects and teams across diverse business streams. She`s skilled in data modeling, Microsoft BI technologies, and project management and proficient in Databricks, Azure, MSSQL, SSIS, SSRS, SSAS, Power BI, and more. You need more information about Gina?:

Kenntnisse und Fähigkeiten

your experience & knowledge

  • 2+ years of proven experience as a Business Analyst and/or Requirements Engineer in an Agile team environment
  • Experience with managing Backlog in Azure DevOps;
  • Familiarity with Agile and Waterfall methodologies and their application in the requirements engineering process
  • Experience with requirement management tools (e.g. JIRA, Confluence, etc.) is a plus
  • High-level understanding of technical concepts in the Business Intelligence & Data world
  • Proficiency in requirement-gathering techniques and documentation standards (e.g. use cases, user stories, BPMN etc.)
  • Bachelor's degree in Business Administration, Computer Science, Information Systems or a related field


your communication skill

  • Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders in an agile team environment
  • English is working language


your personality

  • Hands-on personality with an agile, smart & open mind
  • Ability to adapt to changing priorities and work under tight deadlines in a fast-paced environment;
  • Ability to handle multiple tasks and prioritize work in a fast-paced and dynamic environment.
  • Strong analytical and problem-solving skills with the ability to think critically and strategically;
  • Highly self-motivated, work Independently, assume ownership and results oriented



Das haben wir zu bieten

This is what makes us special as an employer:

  • Global company culture: We defined our lived culture through 7 core values (
  • Come as you are: Wear what you feel comfortable in, not just while working from home!
  • President’s Club: Exclusive recognition awarded by leadership and your peers.
  • Flexible work: Do great work from anywhere, deliver excellence everywhere.
  • Employee Exchange Program: Experience new colleagues and cultures around the world.
  • Incentive programs: Swomies award bonuses to colleagues who go above and beyond.
  • Lifelong education: We pay for your new skills with tuition reimbursement.
  • Employee stock option programs (SIX: SWON): Be an owner. All employees can be shareholders.
  • Hire to Grow: We optimize our internal structures and feedback culture constantly to be your Employer of Choice, today and in future.
  • For local benefits & incentices (GER and CH), you can check our current benefit list here:



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Any questions? E-meet me!

Hi, my name is Nicole and I`m your partner in crime for this role. I`m building bridges for you to the best careers perspective at SoftwareOne. I`m happy to help you with insights and try to answer all your questions. Let`s connect on LinkedIn:






Inklusion und Unterstützung

SoftwareOne lädt Menschen jeglicher Herkunft und mit unterschiedlichen Fähigkeiten herzlich dazu ein, sich bei uns zu bewerben. Solltest du während des Bewerbungsprozesses Anpassungen benötigen, sende uns bitte eine E-Mail an Bitte gib dabei die Position an, für die du dich bewirbst, sowie das Land, in welchem du wohnst. Ein Mitglied unseres Teams, das nicht am Entscheidungsprozess beteiligt ist, wird sich mit dir in Verbindung setzen, um deine spezifischen Bedürfnisse zu besprechen. Wir werden unser Bestes tun, um dir entgegenzukommen. Alle von dir geteilten Informationen werden sicher aufbewahrt und gemäß den Bestimmungen der Datenschutz-Grundverordnung (DSGVO) streng vertraulich behandelt. 

Business IT, Englisch, Softwareentwicklung, Frontend, DevOps, SAP, Sicherheit, Softwaretest, Qualitätsmanagement, security,, Empfehlungsbund
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